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Software and Data Analysis Support Materials

This page contains all documentation and training videos related to our software products.

Search for a document by keyword or part number, or browse the list below:

Software Support Documentation

We offer a variety of support documents for our software products, including several guides, specification sheets, release notes, etc.

Bionano Access™ Software

Release Notes

Bionano Compute On Demand 1.4.1.1 Release Notes – RNOTE-00013, Rev A
Bionano Solve v3.8.1.1 Release Notes – RNOTE-00014, Rev A
Bionano Access v1.8.1.1 Release Notes – RNOTE-00012, Rev A
Bionano Access v1.8.1 Release Notes – RNOTE-00005, Rev D
Bionano Solve v3.8.1 Release Notes – RNOTE-00007, Rev C

Guidelines

Data Collection Guidelines – CG-30173, Rev H
Bionano Access: Dashboard and Chip Metrics Guidelines – 30304, Rev D
Molecule Quality Report Guidelines – CG-30223, Rev F
Bionano Access: De Novo Assembly Informatics Report Guidelines – CG-30255, Rev E
Bionano Access: Hybrid Scaffold Report Guidelines – 30324, Rev A

Theory of Operation

Bionano Solve Theory of Operation: Structural Variant Calling – CG-30110, Rev O
Bionano Solve Theory of Operation: Variant Annotation Pipeline – CG-30190, Rev M
Bionano Solve Theory of Operation: Bionano EnFocus FSHD Analysis – CG-30321, Rev E
Bionano Solve Theory of Operation: Bionano EnFocus Fragile X Analysis – CG-30457, Rev B
Bionano Solve Theory of Operation: Hybrid Scaffold – CG-30073, Rev G

User Guide

Bionano Access Software User Guide – CG-30142, Rev Q

Installation Guide

Bionano Access Installation Guide – CG-30170, Rev AJ
Bionano Solve Installation Guide – CG-30182, Rev R

Data Interpretation Guide

Bionano Saphyr System Application Specifications – CG-00008, Rev D
Visualizing Different Classes of Structural Variants in Bionano Access Software – CG-30548, Rev B

Analysis Quick Start

Analysis Quick Start: Annotated Rare Variant Calling – 30375, Rev A

Specification Sheet

OGM File Format Specification Sheet – CG-00045, Rev B

Technical Documentation

Data Security Guidelines – CG-30292, Rev E
Red Hat Enterprise Linux Update Procedure – CG-00077, Rev A
Bionano Access API Guide – CG-30462, Rev B
How to enable HTTPS in Bionano Access – 30377, Rev B
Guidelines for Running Bionano Solve on the Command Line – CG-30205, Rev I
How to Align a bnx to a Reference – 30194, Rev B

Software Support Videos

Watch these short software tutorial and educational videos to learn how to perform administrative functions or get the most out the software with in-depth sessions on how to execute certain features.

Bionano Access™ Software

NxClinical Software

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Software Support Products

Get support information for our software products, including NxClinical, Bionano Access, and our Compute on Demand solutions.

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Software Downloads

Find the most recent software versions to download.

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Public Datasets

See example OGM data generated with the Saphyr system using Bionano Access and Solve.

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Contact Support

For Instrument, Kits, Consumables, and Access Software Support

For NxClinical and Nexus Copy Number Software Support

+44 115 654 8660 (UK)
+33 5 37 10 00 77 (France)
+32 10 39 71 00 (Belgium)