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Software & Data Analysis Support Materials

Browse all software documentation and educational and tutorial videos.

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Support Documentation

Find a variety of support documents for our products, including protocols, tech notes, guides, release notes, etc.

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Troubleshooting Guides

Get quick and helpful troubleshooting tips for the most common inquiries about our sample prep kits.

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Contact Support

For Instrument, Kits, Consumables, and Access Software Support

For NxClinical and Nexus Copy Number Software Support

+44 115 654 8660 (UK)
+33 5 37 10 00 77 (France)
+32 10 39 71 00 (Belgium)